AI-Powered Business Analysis Solution
Case Study Miya Gao Case Study Miya Gao

AI-Powered Business Analysis Solution

We are committed to integrating generative AI into business analysis processes. This innovation aims to automate the generation of user personas, customer journeys, and development story cards. AI solutions can swiftly and accurately complete complex tasks, significantly enhancing analytical efficiency and accuracy.

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Enhancing ITGC with Automation
Case Study Miya Gao Case Study Miya Gao

Enhancing ITGC with Automation

The internal ITGC SOD compliance platform for enterprises, used for managing personnel permissions, ensuring segregation of duties, and supporting compliance control of IT operations. This platform significantly improves the efficiency and accuracy of audits and reporting.

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Digital Platform part1: How Engineering Platform Accelerating Business Innovation
Case Study Miya Gao Case Study Miya Gao

Digital Platform part1: How Engineering Platform Accelerating Business Innovation

This platform is a technical middleware designed for internal enterprise development teams, aiming to enhance development efficiency and collaboration through centralized management and standardized processes. Developers can complete the entire process from product creation to infrastructure requests, API management, and event data pushing on a single platform. The platform simplifies the development process, improves resource utilization, ensures security compliance, and supports rapid business response and innovation.

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Digital Platform part3: Comprehensive Product Analysis Report
Case Study Miya Gao Case Study Miya Gao

Digital Platform part3: Comprehensive Product Analysis Report

Building upon the engineering platform mentioned in the previous case study, internal product management has been implemented. The new "Comprehensive Product Analysis Report" platform provides extensive performance insights for all products (applications) within the organization. This report integrates key metrics such as user engagement, technical performance, security, and infrastructure costs, helping management gain a global perspective to support strategic decision-making and resource optimization. This solution not only enhances product operational efficiency but also drives data-driven business decisions, improving overall operational effectiveness.

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OKR Strategic Alignment Project
Case Study Miya Gao Case Study Miya Gao

OKR Strategic Alignment Project

Our organization faced the issue of inconsistent performance management systems, with different countries and departments adopting their own management methods. To address this issue, we initiated a new OKR solution project. Through in-depth analysis of current performance management practices, we developed a unified OKR framework aimed at integrating management methods across departments and teams, providing a consistent goal-setting process.

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Reimagining Staffing Management
Case Study Miya Gao Case Study Miya Gao

Reimagining Staffing Management

The plan is to build an intelligent matching system that will help Resource Managers (RMs) and Project Managers (PMs) more efficiently and precisely match personnel to suitable projects based on information such as employees' skills, language abilities, and willingness to travel.

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API Platform for Centralized Management
Miya Gao Miya Gao

API Platform for Centralized Management

From 2017 to 2019, I led a team to successfully develop an internal API platform, focused on addressing various pain points in API development and management. By standardizing API publishing, improving user experience, and providing more efficient API governance mechanisms, we significantly enhanced the usability, security, and manageability of our APIs. This platform not only provided convenient development tools for technical staff but also offered a simple and intuitive data management interface for non-technical users.

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Fishery Resource Data Management System Enhancement
Case Study Miya Gao Case Study Miya Gao

Fishery Resource Data Management System Enhancement

I collaborated with an international NGO marine fisheries organization to optimize their fishery resource data management system. The project focused on improving the user experience for marine fisheries experts, data analysts, managers, and editors, who faced significant challenges due to the system’s poor usability.

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Credit Card Mobile Application
Case Study Miya Gao Case Study Miya Gao

Credit Card Mobile Application

该项目是为银行开发一款基于目标用户群体特质的移动端应用程序。通过深入分析和定义客户的目标用户群体,项目旨在为银行客户提供更加便捷、高效的移动服务解决方案,以提升客户体验、增加用户粘性,并推动银行的数字化转型。

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Bing Homepage Experience Enhancement Program
Miya Gao Miya Gao

Bing Homepage Experience Enhancement Program

The Microsoft Bing homepage project focused on delivering an innovative and engaging user experience by incorporating a dynamic, visually striking feature: a new image displayed daily. This design choice was aimed at making Bing stand out from other search engines, which typically offered a more static and utilitarian interface. By showcasing beautiful and diverse images, Bing not only provided aesthetic appeal but also created a sense of discovery and curiosity for users. Each day, visitors were greeted with a fresh visual experience, encouraging them to explore more. This creative approach successfully differentiated Bing in a highly competitive market, adding an element of surprise and delight that resonated with users and set it apart from its competitors.

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